Lessons Learned from 2020 and What to Carry with Us into 2021
Over the past 12 months CSA Research has conducted surveys with thousands of participants, run many virtual councils and open webinars, and had many one-on-one discussions and briefings. We’ve been humbled by the language sector’s empathy and perseverance through a very tough year. Organizations large and small stepped up in support of one another—competitors became collaborators, colleagues became friends.
During a time of uncertainty, hearing from peers and leaders helps and we have been sharing feedback from multiple constituents to help organizations focus on what really matters as well as find opportunities in the middle of a crisis and get ready for the re-entry phase and growth in the post Covid-19 economy.
In this final post of 2020, we shared analysts’ thoughts on the toughest year to date, and what to carry with us into 2021.
